Dear valued customers,
We regret to announce that Bluebelt Mypage & Exchange are being attacked by hackers. This is part of a large scale stealing and blackmailing attempt.
At the time of the incident, we took immediate steps to secure the data and prevent all potential major risks.
There is a chance that the hackers have collected your registration information including name, email address, phone number and Identification uploads.
Your privacy and security is of utmost priority to us. Thus we have taken swift actions to protect your accounts. All funds are safe and no Crypto funds have been stolen so far since we use offline cold wallets with multisig technology. Your fiat payment information is also safely stored with our trusted 3rd party, and cannot be accessed by them. We assure that they cannot access your Bluebelt accounts to manipulate your trading in any way.
For the moment, Mypage & Exchange are inaccessible. We are still in full control of Bluebelt Margin Trade.
We are very sorry this happened, but we also understand we are to be honest and transparent with our customers about such an issue.
We have made sure we are having all our resources recover the system to its original stage ASAP and will do whatever it takes to protect our customers. We will certainly keep you posted on any update.
Again, we sincerely apologize for any inconvenience this may cause. We also thank you for your patience and understanding.